Debit Card | MYPIC Debit Card
HCB DEBIT CARD
Hyden Citizens Bank Debit Card featuring EMV Chip Card technology. Chip Cards are more secure and help prevent fraud. Chip-enabled merchant terminals look almost identical to terminals used for swiping a debit card transaction. In addition to the magnetic strip reader, chip card terminals have a slot on the front where you insert and leave your card while your transaction processes. If the merchant has a standard terminal accepting only swipe transactions, your debit card will still work with that method.
PERSONALIZE YOUR HCB DEBIT CARD
Whatever means the most to you can be displayed on your personalized Hyden Citizens Bank Debit Card, making it the favorite card in your wallet! You can put one of your own images or other images on your Debit card–you may choose a favorite photo of your kids, family or pets, vacation fun, child’s artwork or choose from a gallery of images. Start designing today!
Fee for your personalized debit card is $20 per card.
Click here to design your debit card!
LOST OR STOLEN DEBIT CARD?
To report a lost or stolen Debit Card, contact the bank during normal business hours at (606) 672-2344 or contact Shazam at (800) 383-8000.
Download the BRELLA Debit Card app today-it is a great tool to help you manage your debit card! It allows you to set up fraud transaction alerting, monitor your account balance, place a temporary block on your card, locate the nearest ATM and send money person-to-person (p2p) from your smartphone!
SHAZAM EASY PIN (1-855-327-9746)
Want to change your PIN? After you receive your PIN Mailer (if your card is new), you can simply call the toll-free number and use the voice response system to instantly create the PIN of your choice using the reference number provided on your PIN mailer. Easy PIN is available to use anytime, day or night, weekdays and the weekend. If you have an existing card and would like to change your PIN, call the bank to request a reference number to change your PIN number.
PRIVILEGED STATUS ATM NETWORK
The Shazam privileged status network provides you with surcharge free transactions at any ATM bearing their logo. There are over 3,000 locations nationwide in over 20 states that participate! You can search locations by clicking here. Privileged Status
SHAZAM FALCON FRAUD PROTECTION PROGRAM-FOR YOUR PROTECTION
If you receive a call, email or text from Shazam asking about your debit card activity, this may be because there has been a recent transaction(s) or activity on your account that appears to be fradulent and/or suspicious. They are wanting to verify that you are using the card and it has not been stolen. (NOTE: phone calls will be a live person, not a recording) Or, if you experience trouble using your card (such as a denied transaction(s) when you know your balance was more than the transaction total), your card may have a temporary block in place due to suspicious activity identified by the Falcon Fraud program. To inquire, call Shazam at (866) 508-2693 or contact us during normal banking hours at (606) 672-2344.